FAQ

Yes. All products are pre-made and ready to ship unless clearly stated as Pre-Order on the product page.

Our primary payment method is BIBD bank transfer.

We also accept Baiduri bank transfer. To arrange Baiduri payment, please reach out to us via Instagram @leftbound.clo, and we’ll provide further details.

Yes. We offer a 50% deposit option on selected items. By choosing this option, you may pay 50% of the total amount upfront to secure your order, with the remaining 50% payable on your next payday.

Full payment is also available at checkout. Availability of the deposit option will be indicated on the product page or at checkout. Deposit payments are non-refundable.

No, we do not offer Cash on Delivery.

All orders are delivered via a third-party courier service, which is not affiliated with Leftbound.

We do offer a free self pick-up option, but please note that the self pick-up location is independent and cannot accept cash payments. Payment must be completed online at checkout.

Pre-made orders are processed on the same day or the next business day after payment confirmation. Delivery within Brunei typically takes 2-3 business days, depending on courier availability.

For pre-orders, delivery may take approximately 4-7 weeks, depending on production and shipping timelines.

No. Once payment is confirmed, orders cannot be modified or cancelled. Please review your order details carefully before completing payment.

Returns are accepted within 7 days of delivery, provided items are unworn, unused, and returned with original tags and packaging. We do not offer exchanges. Sale and pre-order items are final sale. Please refer to our Returns & Final Sale Policy for full details.

For collaboration enquiries, please DM us directly on Instagram @leftbound.clo

You can reach us at:
Support@shopleftbound.com
Instagram: @leftbound.clo